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Sanctuary Hotel New York City, New York City
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Key details
About the Hotel
132 West 47Th Street,
New York City,
New York,
United States of America,
10036,
New York State
Sanctuary Hotel is a distinguished Manhattan lifestyle hotel recognized internationally for its outstanding service. This hotel offers a unique blend of luxurious accommodations and world-class dining options. Situated in the heart of Times Square, it provides easy access to New York City's most iconic landmarks. Guests can expect affordable rates without compromising the hotel’s high standards of excellence in hospitality.
Location
Located at the epicenter of New York City, Sanctuary Hotel is within walking distance of premier attractions such as Broadway, Central Park, and the Empire State Building. The hotel’s proximity to major subway lines facilitates convenient access to various neighborhoods and attractions. Additionally, the hotel is approximately 9.5 miles from LaGuardia Airport, making it suitable for both leisure and business travelers.
Rooms
Sanctuary Hotel features 115 elegant guest rooms designed with a soothing color palette, ensuring a restful ambiance. Each room is equipped with lush European linens, terry towels, and modern amenities for optimal comfort. Guests can enjoy high-definition flat-screen televisions, Bluetooth-enabled sound systems, and spacious work areas in every room. Additionally, the hotel offers accessible rooms with features tailored for guests with disabilities.
Eat & Drink
The hotel houses several dining experiences, including the renowned Haven Rooftop, where guests can savor modern American cuisine against breathtaking Manhattan views. Sushi Lab Rooftop Restaurant features traditional sushi creations and an intimate dining experience with a seasonal omakase menu. Each morning begins with an American continental breakfast delivered to guests’ rooms, setting a pleasant tone for the day.
Leisure & Business
Sanctuary Hotel offers guests complimentary access to the NYSC Elite Health Club, perfect for maintaining fitness routines during their stay. The hotel features a stylish lobby with a bar lounge for relaxing after a day of exploration. For business travelers, facilities include meeting rooms and assistance with event planning through the hotel's dedicated experience managers, ensuring tailored support for every guest's needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast provided each morning was delightful, with a variety of options that energized us for a day of sightseeing.view full review
Refreshing Showers
The shower experience was outstanding, providing excellent water pressure that washed away the exhaustion of our adventures.view full review
Cozy Comfort
The bed in our room was incredibly comfortable, with just the right balance of firmness and plushness ensuring a good night's sleep.view full review
Welcoming Lounge
The lounge area was a perfect retreat during our busy days, providing a warm and inviting spot to relax with a cup of coffee.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Guest Parking
Dryer
Services
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Night club
Entertainment
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
132 West 47Th Street,
New York City,
New York,
United States of America,
10036,
New York State
Map view
street view
132 West 47Th Street,
New York City,
New York,
United States of America,
10036,
New York State
City landmarks
20 West 34th Street
Empire State Building
2800 ft
Parks
Central Park
1.8
mi
Landmark
Rockefeller Center
2200 ft
Parks
The High Line
1.5
mi
Parks
Bryant Park
2700 ft
Church
St. Patrick's Cathedral
3200 ft
Libraries
New York Public Library
3200 ft
Museums
The Metropolitan Museum of Art
1.8
mi
Square
Macy's
3900 ft
Broadway Theatre
Broadway
2300 ft
Museums
The Museum of Modern Art
3000 ft
405 Lexington and 42nd St.
Chrysler Building
4300 ft
Tower
Trump Tower
4500 ft
Stadiums
Madison Square Garden
1.0
mi
Museums
Madame Tussauds New York
2300 ft
New York City
Manhattan Skyline
4900 ft
Mall
Fifth Avenue
2700 ft
Museums
American Museum of Natural History
1.7
mi
Square
Herald Square
3900 ft
Museums
Intrepid Sea
1.0
mi
Zoo
Central Park Zoo
1.2
mi
Gallery
Frick Collection
1.5
mi
Libraries
Pierpont Morgan Library
4700 ft
Midtown East
4600 ft
1865 Broadway
Museum of Biblical Art
4900 ft
Square
Pulitzer Fountain
5200 ft
Nearby
Square
Times Square
700 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1900 ft
226 W 44th St
Discovery Times Square
1600 ft
Restaurants
Ellen's Stardust Diner
1800 ft
1650 Broadway
Bubba Gump Shrimp Co
1400 ft
1501 Broadway Time Square
Carmine's Italian Restaurant
1500 ft
200 W 44th St Times Square
Junior's
1300 ft
1515 Broadway Mid Section Of 45th St
TGI Fridays
900 ft
1552 Broadway at 46th Street
Hard Rock Cafe
1500 ft
1501 Broadway
Olive Garden
600 ft
2 Times Sq
Havana Central Times Square
900 ft
151 W 46th St Between 6th & 7th Ave
Tender Restaurant
1000 ft
130 W 47th St
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Great location
Small rooms
Limited dining options
7.2/10
Very good
Rooms
6.8
Location
9.0
Service
7.9
Dining
6.1
Guest reviews
7.2/10
based on 10 review
8.1
8.1/10based on 1507 review
Agnes
United Kingdom,
April
2024
7.4/10
The hotel is definitely adequate for a stay in NYC, with small rooms but sufficient for those planning to explore outside. The bathroom is tiny, making it a wonder how larger individuals could fit. The location is ideal, very close to Times Square, but in a bustling area.
Rooms
7.0
The rooms, even for a NYC hotel, are on the small size but were enough for our needs. The king bed room is not what one might expect, but it was definitely adequate.
Service
8.0
The service was very accommodating and friendly, with lovely and attentive staff, though there was some noise from the fire exit next to our room.
Location
9.0
The location was perfect, just around the corner from Times Square but still offering a 'Sanctuary' vibe at the hotel after a busy day sightseeing.
Dining
6.0
The dining experience was continental and nice, though it lacked variety and did not offer cappuccino.
Facilities
7.0
The facilities were basic but functional, providing the essentials for a comfortable stay.
Friendly staff
Small rooms
G.
United States of America,
April
2024
8.4/10
My stay at the hotel was wonderful overall. The rooms were a bit smaller than usual, but they had everything I needed. The location, just 100 yards from Times Square, made any size complaints trivial. The service was exceptional, with the staff being very helpful and offering valuable tips for dining options. The hotel is perfectly situated near theaters, restaurants, and shopping areas. The dining experience had room for improvement, especially the breakfast selection, but the service and facilities made up for it.
Rooms
8.0
The rooms were slightly on the small side but had everything I could ask for.
Service
9.0
The staff were very helpful and provided lots of great tips and advice for choosing restaurants.
Location
10.0
The hotel is right near Times Square and offers an excellent location for sightseeing with a comfy bed and friendly staff.
Dining
6.0
The breakfast was not as satisfying as expected, with limited options.
Facilities
9.0
The hotel offers a great bar on the roof with good vibes and is equipped with all necessary amenities.
Simon
United Kingdom,
January
2024
7.8/10
The hotel had some noise issues in the rooms but was well-maintained overall. The service was exceptional with staff going above and beyond. The location was excellent, close to Times Square without the noise. The dining experience was simple but satisfying with a good variety. The facilities were adequate.
Rooms
6.0
Although noisy, the rooms were well taken care of.
Service
9.0
The staff were extremely friendly and accommodating.
Location
9.0
The location was prime, close to Times Square without the hustle and bustle.
Dining
8.0
The dining experience was satisfying with a good variety.
Facilities
7.0
The facilities were adequate.
Willie
United States of America,
January
2024
7.4/10
The hotel was small but clean and comfortable, with no windows in the room. The service was friendly and personal, although not all staff members were equally friendly. The location was perfect for easy access to attractions, and the dining options were satisfactory. The facilities met basic needs but could be improved.
Rooms
7.0
The small room was clean and provided a comfortable stay.
Service
8.0
The service was friendly, personal, and helpful.
Location
9.0
The location was excellent for accessing attractions and entertainment.
Dining
6.0
The dining options were satisfactory but could be more varied.
Facilities
7.0
The facilities were basic but could use enhancements.
David
United Kingdom,
November
2023
5.0/10
The hotel offers modern, stylish rooms but they could be more spacious. Despite the attractive decor, the noise levels hindered our restful sleep. On the positive side, the location near Times Square and convenient transportation options were beneficial.
Rooms
5.0
The rooms have a sensual, modern design but felt cramped, almost like living in a shoebox. The shower in the room lacked privacy, and there was no comfortable seating available. The breakfast was underwhelming compared to standard motel offerings, lacking variety like eggs, bagels, or pancakes.
Service
5.0
While the staff were friendly, they seemed disorganized and occasionally got our orders wrong. A particular encounter with condescending and rude behavior marred the overall service experience.
Location
8.0
The location, providing a sanctuary from the busyness of Times Square, was ideal for those wanting proximity without the constant hustle and bustle. Being near major attractions like Times Square and having easy access to transport options enhanced our stay.
Dining
5.0
The dining experience was disappointing with limited options and poor quality offerings like cold eggs and stale pastries. Additionally, the rooftop lounge attracted outside visitors, diminishing the exclusivity for hotel guests.
Facilities
5.0
Value for money may be a concern based on the overall experience.
Jane
United Kingdom,
November
2023
7.4/10
The hotel offers cozy rooms, a top-notch service in the heart of NY, close to Times Square. The rooftop bar and comfortable rooms stood out. The breakfast options could use some improvement.
Rooms
7.0
The rooms, although on the small side for a 4-star hotel, were pretty standard for NY. From the lobby to the amazingly comfortable rooms, it was a pleasant stay.
Service
9.0
The service, especially in the bars attached to the hotel, was top-notch. I loved the convenience of communicating needs via text messages. The staff was always ready to help, efficient, and provided a real 5-star service.
Location
8.0
The location had a good vibe, just off the center of Times Square. The staff was truly friendly and helpful with bags. The rooftop bar with young people added to the great atmosphere.
Dining
5.0
The dining experience was quite simple with limited breakfast options like toast and cold pastries. It felt more like being in a cafeteria at times.
Facilities
8.0
The facilities were sufficient for a pleasant stay.
Ben
United Kingdom,
October
2023
8.0/10
The hotel's location is superb, very close to Times Square and essential transport links, making it convenient for exploring New York. The rooms, while not huge, were comfortable, but there were some minor DIY issues. The service was outstanding, with staff going above and beyond to meet our needs. The dining options were sufficient but limited. Overall, a great choice for a first-time visit to New York.
Rooms
7.0
The rooms were comfortable despite being a bit smaller than expected, with some DIY issues.
Service
9.0
The service was exceptional, with staff exceeding our expectations.
Location
10.0
The hotel's location is fantastic, very close to Times Square and key attractions, perfect for exploring New York.
Dining
6.0
The dining options were basic but adequate to satisfy hunger.
Facilities
8.0
The hotel offered essential facilities for a comfortable stay.
Arthur
United Kingdom,
August
2023
7.4/10
The hotel is perfectly located in the heart of the city, offering great convenience. The rooms, though a bit small, were comfortable. Unfortunately, cleanliness was an issue, and dining options were limited. On the bright side, the service was top-notch and very accommodating.
Rooms
7.0
The rooms were comfortable but slightly on the small side for my taste.
Service
9.0
The service was terrific and very friendly, making us feel welcome throughout our stay.
Location
10.0
The hotel's outstanding location puts you right near all the top attractions in New York.
Dining
6.0
The dining experience was simple but nice, with limited options.
Facilities
5.0
The facilities were average, with room for improvement.
J.
United Kingdom,
June
2023
8.0/10
The hotel is in a great location, walking distance to everything important to us. The rooms are comfortable, but lack privacy when showering may not be ideal for friends sharing a room. The service is really helpful, especially Danny on the door. The dining offers tasty items, setting you up for the day. The facilities are adequate.
Rooms
7.0
The rooms are comfortable but lack privacy when showering.
Service
9.0
The service is really helpful, especially Danny on the door.
Location
9.0
The location is great, walking distance to everything important to us.
Dining
8.0
The dining offers tasty items, setting you up for the day.
Facilities
7.0
The facilities are adequate.
helpful service
lack of room privacy
William
United States of America,
May
2023
7.0/10
I found the hotel to be a mixed experience. The room was nice but a bit small for our liking with minimal storage space for clothes. The noise from outside and doors opening and closing in the morning made it hard to sleep. On the bright side, the location was excellent for exploring NYC and had incredibly comfortable beds.
Rooms
7.0
The room was nice but slightly small for us with very little storage space for clothes. It was not soundproof, and we could hear all the doors opening and closing in the morning when trying to sleep.
Service
5.0
I was proactively contacted by the STAR service to check if I liked my room, but there were issues with outside noise and misinformation. The manager's absence impacted the service quality.
Location
8.0
The hotel's location was perfect for exploring NYC, close to great restaurants, the theatre district, and shopping. However, it was a bit of a squeeze and hard to get in and out.
Dining
7.0
The dining experience offered a variety of choices with free tea & coffee, cereals, fruit, pastries, and hot food. However, the options were somewhat scarce with just toast, cereal, and pastries available.
Facilities
8.0
The hotel provided various services like room service, car hire, and laundry. However, there were no specific comments on the facilities.
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